Had a very nice and pleasant interaction here today. Several workers helping to make the line go fast and open 2 hours after most other locations close.
I have been with this branch for 30 years.They have always provided pretty decent service.I have seen multiple changes in personnel there. Most of the times friendly. Some of the workers are friendlier than others. Sometimes there is a wait to pick up packages. They have helped me carry packages to my car on occasion. Basically if I approach them pleasantly that’s what I get back.My mailman actually greets me when he sees me.Clean office.
Post office in The Village, Oklahoma Maps
Address: 2304 W Hefner Rd, Oklahoma City, OK 73120, United States
Phone: +1 800-275-8777
Usps Hefner Rd Oklahoma City 73120 Reviews
Today was the first day that I left incredibly angry by poor customer service. The mail has been late getting done more often lately but usually I can go to the front and ask for it and they get it for me without issue. Whoever helped me today, however, made it sound like it was an unheard of and impossible task and did not even try to assist me and said to “just come back later”. If there would have been some effort to help me and the answer was still come back later then I wouldn’t care. I understand it is after a holiday but poor management planning does not make it okay to be rude and brush a customer off. If I could give zero stars I would and I wish I knew who “helped” me today because no one has given me trouble there.
Worst experience every time I go in. The carrier never delivers packages to the lockboxes of my apartment, even when there’s keys. He doesn’t even attempt it, he just writes the peach slips at the station and leaves the packages there. Lazy entitled employees, get cursed.