Usps Benton City Reviews Phone Number and Tracking
Post office in Benton City, Washington Maps
Address: 909 Dale Ave, Benton City, WA 99320, United States
Phone: +1 509-588-2740
Usps Benton City User Reviews
We had an appointment to get passports for my husband, myself, and our three children. Everyone there was great, but one woman especially helped us. I don’t remember her name, but she was the only woman at the front desk. She was so patient and kind. We were not prepared and had to fill out our applications there. She helped us make sure all of the applications were accurate and double checked everything before sending it off. She even caught a missed signature and called to have us come back. If she hadn’t caught that, they wouldn’t have processed one of our passports. We had a great experience and my husband and I were so appreciative of everyone’s patience and kindness!
I went to go deliver a package to send to my parents. I understand that I came in close to closing, but the gentleman behind the counter was much more interested in continuing his conversation with his friend behind the counter than helping me. He treated me fairly badly and I really had a sour experience from it. Also, they seem to put a ton of the wrong mail in mailboxes, this seems to be a recurring issue from everyone.
I have pictures of my waded up mail and where my box has been hit several times. I don’t get anything that says I have a package at the post office and people calling me that my package was returned, and seldom get my packages delivered from Benton City postal service. I have lived here for 25 years before most of my neighbors and they treat me very badly. One of the worst postal services ever.